TeleTech Awarded Agreement From Lehman Brothers Bank
PRNewswire (10/26/00) Vol. 104, No. 42 p.7; Koszczuk, Jackie

Lehman Brothers has awarded TeleTech Holdings, a customer management and B2B infrastructure service provider, a contract to supply Internet-integrated customer care for its online banking operations. TeleTech's customer management solution will include email, phone, and fax services. The provider will offer real-time account maintenance, technical support, and general customer support services to online customers.

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